Privacy Policy

We collect information you provide directly when you: • Fill out our contact or quotation forms (name, email, phone, company details) • Book a consultation (name, email, scheduling preferences) • Subscribe to our newsletter (email address) • Use our client portal (account credentials, project-related files) • Communicate with us via email, WhatsApp, or other channels We also automatically collect certain technical information when you visit our website, including IP address, browser type, device information, pages visited, and referring URLs. We use cookies and similar technologies as described in our Cookie Policy.

We use the information we collect to: • Respond to your inquiries and provide requested services • Process quotation requests and consultation bookings • Deliver project updates and communicate about ongoing work • Send newsletter updates (only with your explicit consent) • Improve our website, services, and user experience • Comply with legal obligations • Protect against fraud and unauthorized access We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Your data is stored on secure servers hosted by our infrastructure providers (Vercel and Neon). We implement industry-standard security measures including: • Encryption in transit (TLS/SSL) and at rest • Role-based access controls • Regular security audits • Secure authentication mechanisms • Automated backup systems While we take all reasonable precautions, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including: • Contact form submissions: 2 years from last communication • Quotation requests: 3 years from submission • Client project data: Duration of the project plus 5 years • Newsletter subscriptions: Until you unsubscribe • Website analytics data: 26 months You may request deletion of your data at any time by contacting us.

You have the right to: • Access the personal data we hold about you • Request correction of inaccurate data • Request deletion of your data • Withdraw consent for newsletter subscriptions • Object to processing of your data • Request a copy of your data in a portable format To exercise any of these rights, contact us at privacy@argesbd.com or hello@argesbd.com.

We use the following third-party services that may process your data: • Vercel (hosting and deployment) • Neon (database hosting) • Google (authentication, analytics, Google Meet for consultations) • Resend (transactional emails) Each of these services has their own privacy policies. We encourage you to review them.

As our infrastructure providers operate globally, your data may be transferred to and processed in countries outside Bangladesh. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or our data practices, contact us at: Arges.Co Email: hello@argesbd.com Location: Dhaka, Bangladesh